Get Help When You Need It
Support Plans
Choose the support level that fits your needs
Support Included in Plans
Every plan comes with support to help you succeed
Starter Plan
Email Support
Email Support
48-hour response
- Email support
- Knowledge base access
- Video tutorials
Included in Professional Plan
Professional Plan
Priority Email Support
24-hour response
- Priority email support
- 24-hour response time
- Phone support (business hours)
- Screen sharing sessions
- Knowledge base access
Enterprise Plan
Dedicated Account Manager
Dedicated Account Manager
4-hour response
- Dedicated account manager
- 4-hour response time
- 24/7 phone support
- Quarterly business reviews
- Proactive monitoring
- Priority feature requests
Need Better Support?
Support Upgrades
Upgrade your support level for faster response times
Priority Support Upgrade
Upgrade from Email to Priority support
+$99/month
For Starter Plan customers
Upgrade from Email to Priority support
- 24-hour response time (vs 48h)
- Phone support (business hours)
- Screen sharing sessions
Dedicated Support Upgrade
Get a dedicated account manager
+$249/month
For Professional Plan customers
Get a dedicated account manager
- 4-hour response time (vs 24h)
- Dedicated account manager
- 24/7 phone support
- Quarterly business reviews